About Us

Integrity Communications and Surveys is a contact center that provides a valuable service, helping you save time and money so that you can spend your resources wisely and become more productive. Your team and employees will be free to focus on more important things that will affect your business’s bottom line. They will no longer have to juggle their time between hours of making calls, setting and confirming appointments, trying to get to meetings on time, or having to apologize for answering client calls while in a meeting. By partnering with us, you’ll be able to focus on the important tasks at hand: running your business and increasing your profit.

Our motto is keep it simple. Our staff believes in a stress-free day, making sure everything stays uncomplicated and straightforward for everyone. Our experienced and professional staff members would be delighted to take the stress and confusion out of your day. We would be glad to answer all of your inbound calls, reschedule your appointments, and remind both your staff and clients of upcoming dates or meetings. We can also make outbound calls if needed.

Partnering with a contact center like ours provides the “big boy” image for your organization without the significant overhead expense of setting up an in-house contact center and having to hire and train staff to operate the facility. A call center for your small business can positively impact your bottom line by helping you gain and retain customers and ensure you have a well-polished and professional image.

Integrity communications is not a company that is looking to add to your overhead. Instead, we help you keep the cost down by hiring independent contractors that work from a quiet and professional environment within their homes. Our contractors are mature, professional, courteous, and polite, and they are excellent at taking care of the task at hand.

Even if you love the hands-on experience of interacting with your clients, there is only so much you can do in a day.

By employing us to handle some or all of your calls, you can ease your customer service responsibilities, run your business better, make your customers happier, and save a lot of money. You will have the option to outsource incoming calls to us and train our dedicated staff by conference calls or by video if you prefer. We would be an extension of your company. We would help to expand your company’s size and provide expert help for your customers. You are best at running your business; we’re best at coming alongside to help you.

Adjustments and changes happen at the beginning of every relationship, and ours will be no different. We are flexible to meet your needs as a business owner. We are here to listen and serve you.